Having worked in technical support as an Apple specialist since 2000, in 2010 I went freelance, and discovered a need amongst people who felt they were being left behind by technology, to become proficient in using Apple devices. They needed to learn fast, with a focus on the features and tasks they actually needed to use and do on a daily basis.
Over time, through my experience providing technical support, and countless one-to-one and group training sessions, I wrote, refined, and compiled the topics that proved most useful.
Contained here are the essential topics. I strive to keep it minimal, so it’s easy to scan and digest, but it’s a work in progress.
Regardless, some topics will always take a bit of patience and effort. There are things we have to do all the time: using Finder windows, making selections, switching between apps, editing text, right-clicking. Invest some time in learning the best methods, and your efforts will be rewarded over and over again.
There has been a number of changes in the macOS since creating this material, but what you see here still applies.